Service-based business owners: today's episode is for you!
Today, we are diving deep into how we do our estimates! If your business requires quoting a service, you'll want to listen to this episode. We take the time to walk you through how we do both in-person and virtual estimates, as well as the process after that walkthrough.
Fellow cleaning company bosses: you know all too well how important it is to make a first impression, and you only get one chance to do it right. Let your potential customers truly get to know you & ensure thorough communication right off the bat with the tangible steps offered up in this episode.
A few takeaways:
- Try to always offer in-person estimates (but if you need to go virtual, do it via a video call on Zoom or FaceTime)
- Bring business cards, brochures, or (like us) estimate folders so that they have your contact info & can remember you
- Always give your potential customer a terms of service packet (whether it be a hard copy or soft copy) so that they know all of your terms & conditions before booking a service with you
- Always put your estimates & quotes in writing!
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